At
Website Kit LLC, we are committed to delivering high-quality web design, conversion rate optimization (CRO), and web optimization services.
This Fulfillment Policy outlines how we handle project timelines, revisions, and client responsibilities to ensure a smooth and efficient process.
Our typical project turnaround time is
30 to 60 days, depending on the scope and complexity of the work. Project turnarounds or timelines are simply estimates and are subject to change for many reasons including communications, client delays, technology, and other common client service issues. We offer up to
three rounds of revisions to refine the project until it meets client expectations. While we do not offer refunds or cancellations, we work diligently until the client is
thrilled with the final product. All client contracts are subject to these terms.
Final project deliverables are provided via
email, Slack, or text. Clients are responsible for supplying all necessary assets, including
agency photos, copy, font files, and any other materials required to complete the project. Delays in receiving these materials may impact the project timeline.
For any questions or concerns regarding fulfillment, please contact us at
jarod@websitekit.com.